Knowledge Base

Answers to frequently asked questions and platform documentation.

All categories Administrative Bulk actions Contact management Domain transfers SEO Subaccounts Task manager Technical WordPress

Bulk actions 1 article

Bulk actions

Bulk domain actions — overview

Contact management 1 article

Contact management

Contact management — overview

Administrative 5 articles

Administrative

How do I change my password?

Administrative

How do I update my address and contact information?

Administrative

Where can I view and download my invoices?

Administrative

How do I set up direct debit?

Administrative

How do I delete or deactivate my account?

Technical 5 articles

Technical

How do I configure DNS records for my domain?

Technical

What is a nameserver and how do I change it?

Technical

How do I request an SSL certificate?

Technical

How do I lock a domain (registry lock)?

Technical

How do I export my domains in bulk?

WordPress 5 articles

WordPress

How do I install WordPress on my domain?

WordPress

How do I connect my domain to WordPress?

WordPress

How do I make a backup of my WordPress site?

WordPress

What do I do if my WordPress site has been hacked?

WordPress

How do I migrate my WordPress site to a new domain?

Domain transfers 3 articles

Domain transfers

Internal domain transfer — overview

Domain transfers

Internal transfer code — what is it and how does it work?

Domain transfers

Assigning contacts after transfer

Task manager 3 articles

Task manager

Task manager — overview

Task manager

Managing outgoing transfers

Task manager

Accepting or rejecting incoming transfers

Subaccounts 7 articles

Subaccounts

What are subaccounts and what are they used for?

Subaccounts

How do I create a subaccount?

Subaccounts

Subaccounts — roles and permissions overview

Subaccounts

Subaccounts — configuring domain access

Subaccounts

What permissions can I assign to a subaccount?

Subaccounts

How do I delete a subaccount?

Subaccounts

Subaccounts — adding extra permissions to a role

SEO 4 articles

SEO

What is a domain name and why does the choice matter for SEO?

SEO

How do I choose an SEO-friendly domain name?

SEO

What is the difference between .nl, .com and other extensions for SEO?

SEO

Knowledge Base

Bulk domain actions — overview

Contact management — overview

How do I change my password?

How do I update my address and contact information?

Where can I view and download my invoices?

How do I set up direct debit?

How do I delete or deactivate my account?

How do I configure DNS records for my domain?

What is a nameserver and how do I change it?

How do I request an SSL certificate?

How do I lock a domain (registry lock)?

How do I export my domains in bulk?

How do I install WordPress on my domain?

How do I connect my domain to WordPress?

How do I make a backup of my WordPress site?

What do I do if my WordPress site has been hacked?

How do I migrate my WordPress site to a new domain?

Internal domain transfer — overview

Internal transfer code — what is it and how does it work?

Assigning contacts after transfer

Task manager — overview

Managing outgoing transfers

Accepting or rejecting incoming transfers

What are subaccounts and what are they used for?

How do I create a subaccount?

Subaccounts — roles and permissions overview

Subaccounts — configuring domain access

What permissions can I assign to a subaccount?

How do I delete a subaccount?

Subaccounts — adding extra permissions to a role

What is a domain name and why does the choice matter for SEO?

How do I choose an SEO-friendly domain name?

What is the difference between .nl, .com and other extensions for SEO?

How do I redirect a domain correctly (301)?